Privacy Policy

Information We Collect

We collect the information you provide directly to us when you interact with MKD Auto Sales LLC. The details vary depending on how you choose to engage with us:

• Finance Application: full name, date of birth, government-issued identification details, social security number or TIN (if provided), residential history, employment and income information, contact details, and any other data you submit as part of your credit application.
• Contact Forms and Messaging: your name, email address, phone number, and the content of your message.
• Account and Dashboard Users: credentials, role assignments, and activity necessary to manage administrative access.
• Website Usage: basic technical data such as IP address, browser type, and interactions with our site collected through server logs to maintain platform security and performance.

How We Use Your Information

We use personal information solely to operate our dealership, provide requested services, and comply with legal obligations. This includes:

• Reviewing and processing finance applications, including evaluating creditworthiness and preparing loan offers.
• Responding to inquiries, scheduling appointments, and providing customer support.
• Maintaining accurate records, preventing fraud, and securing our systems and facilities.
• Sending important updates about your application, account, or changes to this Privacy Policy.

How We Share Information

We do not sell your personal information. We share it only when necessary to complete the services you request or to comply with the law:

• With trusted lending partners, credit bureaus, and financial institutions involved in evaluating or funding your finance application.
• With service providers who host our systems, manage secure communications, or support dealership operations—each bound by confidentiality obligations. These currently include Vercel (website hosting and privacy-friendly analytics), MongoDB Atlas (database hosting), Cloudinary (vehicle image hosting), and Resend (email delivery).
• When required by law, court order, or government request, or to protect the rights, property, or safety of MKD Auto Sales LLC, our customers, or others.

Data Retention & Security

We retain personal information only as long as necessary to accomplish the purposes described above or as required by applicable law. Sensitive credit application data such as Social Security numbers and identification numbers is encrypted when stored. Electronic records are stored in secured systems with access limited to authorized personnel. While no method of transmission or storage is completely secure, we implement administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, or misuse.

Your Choices & Rights

You may request access to, correction of, or deletion of the personal information we maintain about you, subject to applicable legal requirements. You can submit these requests by using the contact information below. If you previously gave consent—such as the authorization in our credit application—you may withdraw it at any time; however, doing so may affect our ability to provide financing services.

Cookies & Online Tracking

Our website uses only essential cookies, such as the sign-in cookie for staff accounts. We measure visits with Vercel Web Analytics, which does not use cookies or track you across other websites. If we adopt additional analytics or advertising technologies in the future, we will update this policy and provide the appropriate controls.

Do Not Track: some browsers offer a "Do Not Track" (DNT) setting. Because there is no common standard for how to respond to these signals, our website does not currently respond to DNT signals. We do not allow third parties to collect personally identifiable information about your online activities over time and across different websites when you use our site.

Children’s Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16 without verified parental consent, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make material changes, we will revise the effective date at the top of this page and provide additional notice if required.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with your personal information, please reach out:

• MKD Auto Sales LLC
• 12631 Imperial Hwy B117-14, Santa Fe Springs, CA 90670, USA
• Phone: +1 (323) 363-5402
• Email: hristijan.gjorgievski@yahoo.com